Terms of Service
Elite Billiards (Operated by SA Stores LLC) Last Updated: April 21, 2026
1. Overview
These Terms of Service (“Terms”) govern your use of the Elite Billiards website, online store, and related services (collectively, the “Services”). Elite Billiards is a brand operated by SA Stores LLC, a Wisconsin limited liability company.
By accessing or using the Services, you agree to be bound by these Terms. If you do not agree, you may not use the Services.
2. Eligibility
You must be at least the age of majority in your state or province of residence to use the Services or make a purchase.
3. Products and Availability
We sell premium billiards tables, accessories, and related products. Many items are made‑to‑order, custom, or freight‑shipped, which may affect availability, production timelines, and delivery.
We reserve the right to modify or discontinue products at any time without notice.
4. Pricing and Payment
All prices are listed in U.S. dollars unless otherwise stated.
By placing an order, you authorize us and our payment processors (Shopify Payments, Stripe, or other providers) to charge your selected payment method for the full order amount, including taxes, shipping, freight fees, and any additional services.
We may refuse or cancel any order for any reason, including suspected fraud or incorrect pricing.
For more details, please review our Payment Policy and Billing Terms & Conditions.
5. Order Acceptance
Your order is considered accepted only when we send you an order confirmation email. We reserve the right to decline or cancel orders at any time.
6. Shipping, Freight Delivery & Risk of Loss
Large items such as billiards tables ship via freight carriers. Delivery timelines are estimates and may vary.
Once an order is handed to the carrier, risk of loss transfers to you, except where prohibited by law.
You are responsible for:
- Inspecting freight deliveries upon arrival
- Documenting any visible damage on the delivery receipt
- Taking photos of packaging and product
- Reporting issues within 48 hours
Failure to follow these steps may limit your ability to file a claim.
Please review our Shipping Policy for full details.
7. Returns, Refunds & Cancellations
Your use of the Services is subject to our Refund & Return Policy, which is incorporated into these Terms.
Key points include:
- Orders may be canceled within 24 hours for a full refund
- After production begins, cancellations may incur a 20% fee
- Custom and made‑to‑order items are non‑refundable
- Returns require prior approval
- Freight return shipping is the customer’s responsibility unless the product is defective
8. Accuracy of Information
We strive to provide accurate product descriptions, pricing, and availability. However, errors may occur. We reserve the right to correct inaccuracies at any time without prior notice.
9. Prohibited Uses
You may not use the Services for any unlawful or harmful purpose, including:
- Fraudulent purchases
- Unauthorized access or data scraping
- Interference with the website or servers
- Violating intellectual property rights
We may suspend or terminate access for violations.
10. Intellectual Property
All content on the Services—including logos, images, product descriptions, graphics, and text—is owned by SA Stores LLC or its licensors and is protected by copyright and trademark laws.
You may not reproduce, distribute, or modify any content without written permission.
11. Third‑Party Services
Our store is hosted by Shopify. Your use of the Services may involve third‑party tools, applications, or integrations. We are not responsible for third‑party actions, policies, or content.
12. Limitation of Liability
To the fullest extent permitted by law:
- SA Stores LLC and Elite Billiards are not liable for indirect, incidental, punitive, or consequential damages
- Our total liability for any claim shall not exceed the amount you paid for the product giving rise to the claim
- We are not responsible for delays, delivery issues, or damages caused by freight carriers or third‑party service providers
Some jurisdictions do not allow certain limitations; in those cases, our liability is limited to the maximum extent permitted by law.
13. Warranties Disclaimer
Except where prohibited by law, the Services and products are provided “as is” and “as available” without warranties of any kind, express or implied.
We disclaim all warranties including merchantability, fitness for a particular purpose, and non‑infringement.
14. Indemnification
You agree to indemnify and hold harmless SA Stores LLC, Elite Billiards, and our employees, officers, and agents from any claims, damages, or expenses arising from your use of the Services or violation of these Terms.
15. Governing Law
These Terms are governed by the laws of the State of Wisconsin, without regard to conflict‑of‑law principles.
Any disputes shall be resolved in the state or federal courts located in Wisconsin.
16. Changes to These Terms
We may update these Terms at any time. The “Last Updated” date will reflect the most recent changes. Continued use of the Services constitutes acceptance of the updated Terms.
17. Contact Information
For questions about these Terms, contact:
Elite Billiards (SA Stores LLC) Email: support@shopelitebilliards.com Phone: (715) 286‑6896
Registered Agent Address (Legal Correspondence Only): 2800 E. Enterprise Ave Ste 333 Appleton, WI 54913 United States
This address is for legal correspondence only and is not a retail location or return address.