Contact Information Policy

Elite Billiards (Operated by SA Stores LLC) Last Updated: April 21, 2026


1. Overview

This Contact Information Policy explains how customers may reach Elite Billiards for support, order inquiries, and general questions. Elite Billiards is a brand operated by SA Stores LLC, a Wisconsin limited liability company. The contact details below are the official communication channels for our business.


2. Customer Support Contact Information

For questions about orders, freight delivery, returns, or general assistance, you may contact us using the following methods:

Email: support@shopelitebilliards.com Phone: (715) 286‑6896

Our support team responds Monday–Friday during standard business hours.


3. Business & Legal Correspondence

SA Stores LLC uses a registered agent for legal notices, compliance, and official correspondence. This address is not a retail location, showroom, warehouse, or return address.

Registered Agent Address (Legal Correspondence Only): SA Stores LLC 2800 E. Enterprise Ave Ste 333 Appleton, WI 54913 United States

Any returns sent to this address will be refused. All returns must follow the procedures outlined in our Refund & Return Policy.


4. Freight Delivery Communication

For freight‑shipped items such as billiards tables, carriers may contact you directly using the phone number you provide at checkout to:

  • Schedule delivery appointments
  • Confirm access instructions
  • Provide delivery windows
  • Notify you of delays or changes

It is your responsibility to provide accurate contact information to avoid delays or redelivery fees.


5. Marketing & Account Communications

By providing your email or phone number, you may receive:

  • Order confirmations
  • Shipping updates
  • Account notifications
  • Optional marketing messages

You may unsubscribe from marketing communications at any time. We do not sell or share your contact information except as described in our Privacy Policy.


6. Accuracy of Contact Information

You are responsible for ensuring that all contact information provided at checkout is accurate and up to date. Incorrect or incomplete information may result in:

  • Delivery delays
  • Missed freight appointments
  • Additional carrier fees
  • Order processing issues

7. Changes to This Policy

We may update this Contact Information Policy as needed. The “Last Updated” date will reflect the most recent changes.

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